Hello ****,I wish to thanks for taking the time out of your respective really chaotic day to write down this evaluate, but I would like to drop some mild on this Quite deceptive assessment, You ended up knowledgeable at enough time you termed us that we don't give prices more than the cellphone, just about every household is plumbed in another way and we have to have a look at Each individual task as a way to give an correct upfront quotation, Once the Certified technician checked out the work you wanted done, You got 3 choices at which era you instructed the technician you had Yet another quote for $600 over the cellular phone, we knowledgeable you that we could not take care of your challenge for that value and it absolutely was your option to anticipate the Person who quoted you that price tag, you chose to select us to fix your dilemma that day for your upfront quoted cost of $1797 (which was quoted ahead of any perform commenced, the perform did just take more time than envisioned because of the way the previous plumber did the work, but we still caught into the quoted upfront price tag that you simply agreed to just before any get the job done was started off, undecided why your emailed bounced, we get pics from customers on that very same electronic mail thirty moments every day, probably you typed the email address in wrong, the office made you knowledgeable any time you identified as to complain about the arranged cost once the function was accomplished which i was on vacation, but i promptly returned your termed Once i obtained back again, I tried to address the cost issue with you, but you only kept telling me concerning this quoted price that you choose to received about the phone from a master plumber that did not look at the perform, nor could he even do the do the job, so I guess its rather irrelevant what somebody who cant even do the work prices you above the cell phone, we delight ourselves on be open and straightforward and upfront with our pricing and thats why we make an effort to look at Every occupation and usually give three selections and Allow the customer know what the cost is going to be for each possibility in advance of any operate commences, all of our charges are in writing so we have been open up and trustworthy with each shopper. yet again many thanks for finding the time to write down this evaluation.Thanks,GregOwner at G&C Plumbing & Heating LLC
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